Frequently Asked Questions

What Insurance Do You Have?

We carry most insurance carriers.
 

Where do we call after hours?
We have a physician on call 24/7/365.  Call the main office number, and our answering service will connect you with a pediatric registered nurse.  If needed the nurse can page the doctor on call.   Please save routine questions (mild illness, appointments, prescription refills) for the morning. We encourage you to refer to our website first, when practical, before calling the office.
 
Who do we call in case of emergencies?
If an emergency should arise, please call 911. Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.
 
What is your well child visit schedule?

To keep your children healthy, it is important to bring them in for regular checkups. We recommend that you call our office 2 week(s) in advance so you may choose the date that best fits your needs.

See our full well child visit schedule.
 

What if appointments are running late?
Occasionally, despite our best efforts, we may run late. We will keep you informed so that you have the option of rescheduling your appointment or seeing another provider, if available.
 
Do you take walk-in appointments?
NRV Pediatrics offers walk-in hours Monday-Friday from 8am-10am in our Blacksburg and Radford locations for sick appointments.
 
Do you take same day sick appointments?
We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time so that we can minimize the time that you will spend waiting. If you have a medical emergency during office hours, we will do our best to see your child immediately or refer you to the appropriate facility.
 

Radford Office

202 8th Street
Radford, VA 24141

Office: 540-639-5188
After Hours: 540-639-5188

Blacksburg Office

805 Davis Street
Blacksburg, VA 24060

Office: 540-552-7272
After Hours: 540-552-7272

Carilion NRV Med Center

2900 Lamb Circle , Suite 160
Christiansburg, VA 24073

Office: 540-639-5620
After Hours: 540-639-5188

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