Are We a Good Fit For You?

New Patient Checklist

As a Patient Centered Medical Home, our physicians and staff feel that effective health care is achieved when all parties work together.  It is important for our families to agree and abide by our office philosophies and policies, fostering a successful relationship.  When all parties have mutual healthcare goals and philosophies, excellent healthcare is achieved.  

Please see our key office philosophies and policies below.  Our practice may not be a good fit, if you feel the information below cannot be respected and followed.  Please feel free to call the office with any questions or concerns.  We look forward to meeting you. 

TOPIC PRACTICE PHILOSOPHY Agree!

Vaccines

Our practice follows the CDC guidelines and schedule.  We require children to be up to date on vaccines by the age of 2.  Please see our  vaccine policy here. 

 

Medical Home

As a Patient Centered Medical Home, we ask families to contact our office first unless it is an emergency. 

 

Hours

Our Blacksburg and Radford locations are open from 8:00am-7:00pm, M-F.  We are open for same day scheduled appointments on Saturday from 8:00am-12:00pm and Sunday from 12:30pm-3:30pm.  We have walk in hours at both locations M-F from 8:00am-10:00am. 

 

Technology

Our practice prides itself on efficiency through use of technology. You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.

 

Appointments

Except for walk in hours, we ask families to call our office to schedule an appointment.  We ask all families to schedule yearly well care for their children.  We do ask families to call and cancel appointments at least 24 hours in advance.  Failure to come to mutiple appointments without contacting our office can result in discharge from the practice. 

 

After Hours

We have an on call physician available 24/7/365.  

 

Insurance

It is your responsibility to know your insurance coverage.  Please make sure our office accepts your insurance.  We ask you have your up to date insurance card available at every visit. 

 

Billing 

We ask copays to be paid at the time of service.  Failure to pay your copay, will result in a $10.00 service charge.  You will be responsible for your balance after insurance has paid including but not limited to your deductible or co-insurance.  If you do not have insurance coverage, self-pay charges will be due at time of service. 

 

Radford Office

202 8th Street
Radford, VA 24141

Office: 540-639-5188
After Hours: 540-639-5188

Blacksburg Office

805 Davis Street
Blacksburg, VA 24060

Office: 540-552-7272
After Hours: 540-552-7272

Carilion NRV Med Center

2900 Lamb Circle , Suite 160
Christiansburg, VA 24073

Office: 540-639-5620
After Hours: 540-639-5188

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